Greater Phoenix Digital Library Logos
Bibliographic Records Click here to get to GPDL's MARC records wiki, created by Linda Mortland.
Tri-fold handout for public service desks Created by Ezra Sitea at the Chandler Public Library
OverDrive training materials Created by Ezra Sitea at the Chandler Public Library
Greater Phoenix Digital Library eBook Support Quick References
For your ebook support team only.
It contains the e-mail address of Overdrive tech support and the steps to re-activate an ebook by authorized staff.
OverDrive FAQ cheat sheet for the reference desk
For staff answering Overdrive ebook-related questions at the reference desk.
Help on Digital Audio Books from Overdrive from Wisconsin Public Library Consortium
A visual step-by-step instruction on how to use Overdrive's digital audio books.
Phoenix Public Library Ebook Support Standard Responses (last updated 5/22/2006)